Gap is expanding its use of artificial intelligence in sourcing and production, rolling out Inspectorio’s AI platform across its worldwide supplier network as it looks to sharpen oversight of quality, compliance and performance. The retailer said the system will be deployed across all of its brands—Old Navy, Gap, Banana Republic and Athleta—marking a further step in its broader technology-led overhaul of supply chain operations.
Gap said Inspectorio’s platform is being introduced to strengthen AI supply chain visibility, giving teams a clearer, more consistent view of what is happening across vendors and factories. The company plans to use the technology to support end-to-end product traceability, automate routine task execution and consolidate supply-chain data into a centralised system that can be accessed across functions.
Inspectorio chief executive Chirag Patel said the partnership reflects how major retailers are moving beyond isolated pilots toward scaled deployment of AI across complex supplier ecosystems. “Gap Inc. sets a new global standard for how leading retailers use AI to streamline supply chain performance and deliver for consumers. We’re proud to support the company’s vision with AI-powered technology that turns transparency into a competitive advantage and helps Gap Inc. make faster, smarter decisions across a complex global supplier network.”
The move sits within a series of AI announcements by Gap over recent months, as the group adds new tools across both operations and customer-facing commerce. Earlier this month, Gap introduced fit and shopping technologies through partnerships with Bold Metrics and Google. The company now offers personalised sizing recommendations using Bold Metrics’ Agent Sizing Protocol and has adopted Google’s Universal Commerce Protocol, which is designed to support conversational and agent-based purchasing journeys.
Gap’s supply chain AI efforts are also linked to its cloud strategy. In October last year, the retailer signed a multi-year agreement with Google Cloud to advance its technology roadmap, including AI applications across brands. In November, the group said it planned to introduce new AI-enabled features to its digital platforms in time for Cyber Monday 2025, aimed at improving style discovery and helping customers choose the right fit.
By bringing Inspectorio into its global sourcing network, Gap is signalling that AI supply chain visibility is becoming as central to its operating model as the AI features it is adding for shoppers—tying customer experience improvements back to upstream execution, traceability and quality control.
